On this page
- Who we are
- What we collect
- Why we use your data
- Legal basis
- Who we share with
- How long we keep data
- Your rights
- How to contact us
Last updated: [DATE]
Privacy Policy
This policy explains how Onestopr collects, uses and protects your personal data, in line with UAE Federal Decree-Law No. 45 of 2021 (the PDPL).
Who we are
Onestopr is the trading name of [LEGAL ENTITY NAME], a company licensed in the UAE under licence number [LICENCE NO.], with its registered address at [ADDRESS].
The data controller responsible for your personal data is Onestopr. You can reach our data protection contact at privacy@onestopr.ae.
What we collect
We collect the information you give us directly: answers to our growth plan quiz, contact form details, booking details for strategy calls, chat and WhatsApp messages, and any details you share about your business.
We also collect cookies and analytics data about how you use this website, as described in our Cookie Policy. We only load analytics and marketing cookies with your consent.
Why we use your data
We use your data to reply to your enquiries, deliver the services you ask for, and — only with your separate consent — send you marketing such as growth tips and offers.
We do not sell your personal data to anyone.
Legal basis
Under the PDPL we rely on your consent for marketing and for any data that is not needed to deliver a service you have requested.
We rely on the performance of a contract for data needed to deliver services you have signed up for, and on our legitimate interest where the PDPL allows it — for example, replying to an enquiry you started.
How long we keep data
We keep your data only as long as we need it to deliver services and meet our legal obligations. [RETENTION PERIOD] applies to different categories of data.
You can ask us to delete your data sooner, subject to any legal requirement to keep it.
Your rights
Under the PDPL you have the right to access your data, correct it, request deletion, restrict or object to its use, and withdraw your consent at any time.
Withdrawing consent does not affect any processing we have already done with your consent. You can also complain to the UAE Data Office if you have a concern about how we handle your data.
How to contact us
To exercise any of these rights, or to ask a question about your data, email privacy@onestopr.ae or message us on WhatsApp at +971 50 311 3294 during business hours, Monday to Friday, 9:00 to 18:00 GST.
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