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On this page
  1. Who we are
  2. What we collect
  3. Why we use your data
  4. Legal basis
  5. Who we share with
  6. How long we keep data
  7. Your rights
  8. How to contact us

Last updated: [DATE]

Privacy Policy

This policy explains how Onestopr collects, uses and protects your personal data, in line with UAE Federal Decree-Law No. 45 of 2021 (the PDPL).

Who we are

Onestopr is the trading name of [LEGAL ENTITY NAME], a company licensed in the UAE under licence number [LICENCE NO.], with its registered address at [ADDRESS].

The data controller responsible for your personal data is Onestopr. You can reach our data protection contact at privacy@onestopr.ae.

What we collect

We collect the information you give us directly: answers to our growth plan quiz, contact form details, booking details for strategy calls, chat and WhatsApp messages, and any details you share about your business.

We also collect cookies and analytics data about how you use this website, as described in our Cookie Policy. We only load analytics and marketing cookies with your consent.

Why we use your data

We use your data to reply to your enquiries, deliver the services you ask for, and — only with your separate consent — send you marketing such as growth tips and offers.

We do not sell your personal data to anyone.

Who we share with

We share your data with service providers we use to run our business and deliver services, such as our CRM and marketing platform, Google, Meta, WhatsApp, and email providers.

Some of these providers process data outside the UAE. Where that happens, we rely on the safeguards allowed under the PDPL and only share what is needed for the service.

How long we keep data

We keep your data only as long as we need it to deliver services and meet our legal obligations. [RETENTION PERIOD] applies to different categories of data.

You can ask us to delete your data sooner, subject to any legal requirement to keep it.

Your rights

Under the PDPL you have the right to access your data, correct it, request deletion, restrict or object to its use, and withdraw your consent at any time.

Withdrawing consent does not affect any processing we have already done with your consent. You can also complain to the UAE Data Office if you have a concern about how we handle your data.

How to contact us

To exercise any of these rights, or to ask a question about your data, email privacy@onestopr.ae or message us on WhatsApp at +971 50 311 3294 during business hours, Monday to Friday, 9:00 to 18:00 GST.

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